Frequently Asked Questions

Everything you need to know about shopping with Town Parts

How long does shipping usually take?

Standard shipping typically takes 3-7 business days depending on your location. Expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to all 50 states and select international territories. Please enter your address at checkout to see if delivery is available to your region.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.

Are your products covered by a warranty?

Most of our inventory comes with a standard 12-month manufacturer warranty against defects. Please check the specific product description for individual warranty details.